ArtofDSP Labs | Quality Process

Quality Objectives & Policy

At ArtofDSP, Quality is a Commitment and Culture. We believe in unending efforts to ensure complete satisfaction to our clients. We ensure the best delivery through our converged competencies in DSP and business thinking. Our quality policy imbibes the best of standards including ISO, SEI CMM, PMP and best practices from Quality principles like Six Sigma to ensure a safe and accurate delivery to all our client engagements. Our objective is to provide and crave for:

Customer Satisfaction
Continuous Process Improvement
Measurements and Analysis

Our quality procedures ensure best practices and maintain the following policy:

Requirements Engineering specific to DSP and Embedded Domain
Project management Cycles
Documentation support
Conformance to requirement
Fitness for use
On-time Delivery
Defect-free Systems

Roadmap:

We are aiming at Total Quality Management, to maintain our continuous quality and to improve consistently.

The Quality Improvement Paradigm (QIP) at ArtofDSP aims at the building a continually improving organization bases on its evolving goals and an assessment of its status relative to that goals. The approach uses internal assessments against the organizations own goals and status and such techniques as Goal / Questions / Metrics (GQM), Model building and qualitative and quantitative analysis to improve the product through the Process.

The six fundamental steps of the QIP are….......

Characterize the Project and its Environment
Set the Goals
Choose the appropriate processes
Execute the processes
Analyze the data
Package the experience for reuse

Basic to this approach is the need to learn across multiple project development.

The Total Quality Management Philosophy at ArtofDSP Labs. aims at long-term success by linking quality with customer satisfaction. Despite variation in its implementation, there are four key common elements of our TQM System:

Customer Focus: The objective is to achieve total customer satisfaction. Customer Focus includes studying customers' wants and needs, gathering customer requirements and measuring and managing customer satisfaction.

Process Improvement: The objective is to reduce process variations and to achieve continuous process improvement. Through process improvement, product quality will be enhanced.

Quality Improvement: The objective is to create a company wide quality culture. Focus areas include Leadership, management commitment, employee empowerment and other social, psychological and human factors.

Measurement and Analysis: The objective is to drive continuous improvement in all quality parameters by the goal oriented measurement system.

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